📦 Order Processing Time
- Orders are processed within 3 business days of purchase.
- You will receive a shipping confirmation email with a tracking number once your order ships.
📍 Shipping Coverage
We ship to all 50 U.S. states, including Alaska, Hawaii, and PO Boxes.
📦 Estimated Delivery Time
| Location | Delivery Time (After Dispatch) |
|---|---|
| Contiguous U.S. | 4 – 6 business days |
| Alaska & Hawaii | 6 – 10 business days |
| PO Boxes/APO | 6 – 12 business days |
Note: Delivery times are estimates and may be delayed due to weather, courier delays, or public holidays.
💰 Shipping Rates
- Shipping fees are calculated during checkout based on order weight and destination.
- Free shipping promotions may apply on select items or order values.
❗ Order Issues
If your order hasn’t arrived within 10 business days of shipment:
- Email support@hellstarltd.com with your order number.
- We’ll open an investigation with the courier and offer a resolution within 72 hours.