At Hellstar LTD, accessible from https://www.hellstarltd.com, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information when you interact with our website:

a. Personal Information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via payment gateways)

b. Non-Personal Information:

  • Browser type and version
  • IP address
  • Device type
  • Pages visited and referring site
  • Time and date of access

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate order updates
  • Respond to inquiries and provide customer support
  • Improve user experience on our website
  • Prevent fraud and ensure site security
  • Send marketing emails (only with your consent)

3. Sharing Your Information

We do not sell your personal information. We only share your data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping companies to fulfill orders
  • Email marketing services (with opt-in only)
  • Analytics tools (e.g., Google Analytics)

All third parties are obligated to protect your data and use it only for the intended purpose.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance your browsing experience
  • Remember items in your cart
  • Analyze website traffic

You can control cookie preferences in your browser settings.

5. Your Rights (U.S. Residents)

As a U.S. resident, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt-out of email marketing at any time
  • Request that we do not sell your personal data (We don’t sell data)

To exercise your rights, please contact us at support@hellstarltd.com

6. Data Security

We take all reasonable measures to protect your personal data, including:

  • SSL encryption
  • Secure payment gateways
  • Limited internal access to customer information

7. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from minors.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or want to make a privacy request, you can contact us at:

📧 Email: support@hellstarltd.com
📍 Address: 118 Sand Ledge Dr, San Antonio, TX 78219, United States.
🌐 Website: https://www.hellstarltd.com